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Utah State Capitol Utah International Trade and Diplomacy ITDO GOED January 24, 2014 | 12:00 pm

Improve your professional, business & government protocol skills at seminar (FEB 19, 2014)

Avoiding protocol faux pas in professional, business, and government careers is essential when building successful relationships. We invite you to join us at this all day seminar designed to build a strong foundation in communication, understanding, and cooperation between individuals, businesses, governments and cultures. The event will be held at Priority Dispatch in Salt Lake City located mid-block between Main St. and State St. on 100 South.

Presentations will center on learning appropriate protocol skills essential to avoiding cultural mistakes when hosting and conducting international business and diplomacy. Such skills are very important for success in international relations.

Founded in 2002, Protocol and Diplomacy International – Protocol Officers Association (PDI-POA) is an international association of protocol professionals dedicated to issues of protocol service to our communities. It was established at the first international protocol meeting held at the United States Department of State in Washington, D.C. PDI-POA holds the highest level of collective expertise, training, information, and advice regarding internationally and nationally accepted rules of protocol.

Program Outline:

8:30 AM            Registration and Breakfast

10:00 AM          Welcome and Introductions

10:15 AM          Who Said That the Guest of Honor Sits on the Right? And Other Protocol Imponderables

Avoid blunders to increase your bottom line. Cultural etiquette training for hosting international clients and other guests. Learn important details about what you call people, how you rank them, and where you seat them

11:15 AM          Giving is Better than Receiving… Unless It Lands You in Jail

Gift selection and presentation is both a science and an art, combining creativity with practicality. Learn about contemporary trends in gift giving and the laws and ethics surrounding the practice.

12:15 PM          Introduction to PDI-POA

12:30 PM          Networking Lunch

1:15 PM            A Cultural Perspective: How We View Time, Talking, and Tasks

A look at how culture shapes business practices and the work of protocol officers around the world.

2:15 PM            Ask the Experts: Protocol Professionals Panel

Panel of experts from Protocol and Diplomacy International – Protocol Officers Association will answer questions regarding global protocol and etiquette.

Information Contact
Jeff Wangsgard 
(801) 538-8714
jwangsgard@utah.gov